---
title: "Transfer Confirmation Email PRO"
description: "Send one WooCommerce admin email for an order's first Split Pay batch with a successful transfer, including attempted legs and direct Stripe links for successful transfers."
url: "https://docs.splitpayplugin.com/features/transfer-confirmation-email/"
---
## Overview

The Transfer Confirmation Email feature sends one WooCommerce email after an order’s first transfer batch that contains at least one successful leg. The email groups the attempted product, shipping, tax, and global legs for that order. It is not sent again by Split Pay when the order is retried.

This email is for **store admins**. To notify the vendor and the customer when money moves, see [Transaction Emails](../vendor-automation/transaction-emails/) PRO.

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## Enabling transfer emails

Navigate to **Split Pay → Global Transfer Settings**.

Check **Enable a Transfer Confirmation email after transactions occur.**

![Enable Transfer Confirmation Email](../../images/enable-transfer-confirmation-email.png)

Enable Transfer Confirmation Email

Save your settings.

Choose the recipients under **WooCommerce → Settings → Emails → Transfer Confirmation**. If the **Recipient(s)** field is blank, Split Pay uses the WordPress Administration Email Address.

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## Successful transfer emails

When a transfer completes successfully, the confirmation email includes:

*   **WooCommerce Order ID** — The order that triggered the transfer.
*   **Transfer Amount** — The amount sent to the connected account.
*   **Connected Account ID** — The Stripe account that received the funds.
*   **Stripe Dashboard link** — A successful transfer amount links directly to that transfer in Stripe.

**Tip:** Use the Stripe Dashboard link in the email to quickly verify transfer details, view associated metadata, or check the connected account's payout status.

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## Mixed or failed transfer batches

When one leg succeeds and another fails in the same batch, the email marks the failed leg as **Failed** and links the successful leg to Stripe. Read the order note or transfer log for the exact failure reason. If every leg fails, Split Pay does not send this confirmation email because no transfer succeeded.

**Transfers failing repeatedly?** Check the [Troubleshooting](../../support/troubleshooting/) page for step-by-step guidance on diagnosing and resolving common transfer failures.

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## Managing email volume

Split Pay sends at most one of these emails per WooCommerce order, even when that order has several transfer legs or is retried. Stores with many split-payment orders can still receive a high volume of emails. Consider the following approaches:

*   **Email filters:** Set up a filter in your email client to automatically organize Split Pay transfer emails into a dedicated folder.
*   **Selective monitoring:** Enable emails temporarily when testing or onboarding new vendors, then disable when everything is running smoothly.
*   **Use the Transfers tab:** For ongoing monitoring, the [Transfers tab](../../features/viewing-transfers/) in the plugin provides a more efficient way to review transfer history without email clutter.

Transfer confirmation emails use your WordPress site's default email sending method. If emails aren't arriving, check your WordPress email configuration and consider using an SMTP plugin for reliable delivery.